Quality Assurance (translation and translators)

Translation quality standards and assurance are key to deliver the quality your client is expecting, but also an ethical form of business quality assurance that sets and maintains transparency, knowledge and innovation practices between the translator, the agency and the people working with the agency.

More than just an 'editing' step within the translation processes, quality represents the union of efforts, business knowledge and knowledge bringing the agency, the freelancers and the client together and having consequences on the way the end customer/user perceives texts, brands and contents.

In this webinar we will see what is quality assurance and how to use the tools that agency can acquire to implement it. From training, feedback, translation services, resources management, tools and standards, external bodies and organisations, to what to when your agency is facing quality issues, how to fix issues with the translators and the client, we will explore the world of quality assurance in the translation world.