Creating a Great First Impression


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$35 (Free with the Plus package)



62 minutes

Learning Objectives

In this video, you will learn how to:

- Business etiquette
- Create a first great impression in person
- Creatie a first great impression over the phone
- Create a first great impression in writing
- Develop communication skills


It takes just a quick glance, maybe three seconds, for someone to evaluate you when you meet for the first time. Having a personal impact can mean that you are influencing, leading, and leaving a lasting impression. Have you decided where you want to go and precisely what impression you wish to create? Learn how you sound, how to develop focus and concentration techniques, confidence in yourself, get that extra edge that establishes trust and credibility and become more skilled at networking, from making introductions to shaking hands and using business cards appropriately.
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In today’s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your translation career. If you want to enhance and polish your business image, learn how to apply good business etiquette, gain an edge as someone who is seen professional, competent, confident or if you just want to avoid feeling uncomfortable in the corporate world, this one-hour seminar will allow you to take a quantum leap forward in skill, sophistication, and confidence so you have an ever-lasting impression.

Upload Date

June 04, 2012

Trainer Bio

Marcela Jenney-Reyes - Marcela Jenney-Reyes is a professional cross cultural marketing and business coach consultant with over 20 years of experience in the translation and localization industry. An ATA-certified English-into-Spanish translator, Marcela has gone through all the various stages of the translation business. For 10 years she worked as a successful freelance translator, then moved into the corporate world to manage the translation and localization department of a worldwide bank, and later founded her own translation and localization company. When her firm was acquired in 2007, she spent the next two years successfully serving as the Director of Sales, Marketing and Communications for the newly merged company. Then in 2009 her reputation for producing the highest quality work and implementing cutting edge strategies and methodologies led her to open Latitudes Training, Coaching and Consulting, a company that helps solo entrepreneurs, small business owners, consultants, executives and professionals from diverse backgrounds create and integrate their unique selling propositions into the U.S. market. Marcela Jenney-Reyes has a Bachelors degree in Communications, is a Certified Translator with the American Translator’s Association, is Certified as a Business Cross Cultural Trainer, and holds certifications in Marketing Management and as a Localization Project Manager. In 2004 she served as the President of the Florida division of the American Translators Association. In Spring 2010 Marcela will receive her MBA in Marketing, her certification as a Certified Personal Branding Strategist, and her certificate as a Professional Coach. She’s a worldwide traveler, has lived in several countries, and is fluent in English and Spanish.

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